Hard-hitting insights. Forward-looking perspectives.

Supply chains

What Retail Apocalypse?

Antony Karabus and Farla Efros share their views on why the retail industry is in much better shape than the head-lines report. The consumer is still spending and HRC Advisory believes there are numerous opportunities for retailers who do the hard work in transforming their businesses

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Retailers missing the mark with BOPIS, shipping

Inconsistencies in operational processes are killing the customer experience. This was according to a new study by strategic retail advisory firm HRC Retail Advisory (HRC), which revealed that 100% of companies offering omnichannel services are experiencing operational challenges. Specifically, retailers are experiencing execution issues that have caused customer frustration and

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Mastering Seamless Interaction

Stores Magazine interviewed HRC Retail Advisory President, Farla Efros on the changes that Supermarket chains need to make to address the changing expectations of the sector’s consumers and how grocers can stay relevant.   Read full article

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Footwear News

The Race is On: Retailers Push For Faster Delivery

Call it the Amazon Prime effect.   The technology boom and shoppers’ buy-it-now, wear-it-now mentalities are changing consumer expectations of how quickly they can get their products. Increasingly, some major players are turning to logistics startups for help.   Read full article   RELATED Amazon To Charge Sellers Up To

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HRC quoted in Women’s Wear Daily

Think Tank: How to Combat the Amazon Effect

Women’s Wear Daily published a byline article written by HRC Retail Advisory CEO, Antony Karabus, on the importance for retailers to maintain and enhance their retail stores in the face of the continued intrusion by Amazon.com as it takes market share from traditional retailers. Among other recommendations, Karabus advises retailers

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HRC quoted in Women’s Wear Daily

Stores Battling Information Overload

WWD wrote an article describing a recent Thought Leadership Research Study completed by HRC Retail Advisory. The article discusses how retailers should improve the use of analytics to better utilize the data they already have to enhance their merchandising and planning functions to drive profitability.   Read full article

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